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Improving Patient Safety & Care Webinar Series

Digital Patient Experience
Digital Health Tools and the New Normal  

TBC 2021
13:00 - GMT

Register Now



Professor John Powell

Professor of Digital Health Care

University of Oxford


Loy Lobo

President, Digital Health Council

Royal Society of Medicine


Andrew Davies

Digital Health Lead

Association of British HealthTech Industries

Chris Elkin.jpg

Chris Elkin

Head of Healthcare

Piota Healthcare Apps

The outbreak of the COVID-19 pandemic in 2020 marks a major turning point for digital health care in the UK as health systems have been forced to implement and accelerate projects for telemedicine and other digital tools to continue serving patients.


Healthcare technology adoption rose quickly in 2020 as COVID-19 pushed hospitals, practitioners, health systems, and patients to rely increasingly on digital tools for care delivery. While healthcare technology has traditionally been used to advance care and patient outcomes, create administrative efficiencies, and comply with government regulations, there is an emerging focus on the patient-as-customer and technologies that amplify patient-centric interaction. Telehealth and virtual care are the foundation of a hybrid model that will persist in 2021 and beyond.

Join this webinar to learn about:

·    The rapid rise in technology adoption and innovative use of emerging tech, such as AI, voice assistants, robotics & apps.

·    How shifting patient needs will drive the patient-as-customer transformation;

·    How IT strategies are shifting to meet the needs of the digital patient experience;

·    How the pandemic has influenced health system digital health innovation priorities.

·    What the COVID-19 pandemic illuminated about the future of the digital patient experience.

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