NHS Long Term Plan Webinar Series
Resetting the NHS
Reframing Services for the Future
TBC September 2020
13:00 - GMT
Imelda Redmond CBE
Director - National System Transformation Group
NHS England & Improvement
Head of Digital Pharmacy, Optometry, Dentistry and Ambulance
Chief Operating Officer
Intouch with Health
As the NHS recovers from the first wave of the covid-19 crisis, many organisations and health systems are not seeking to return to their pre-covid ways of working. Instead, they should use the recovery as an opportunity to transform. They are building on the changes brought about by the crisis to enhance patient care and lock-in operational improvements, while also managing the backlog of non-covid patients and building resilience for future covid waves.
The pace and extent of disruptive transformation driven by the covid crisis would have been unimaginable at the turn of the year. Since the pandemic erupted, organisations and networks across the NHS have implemented, almost overnight, many transformation initiatives (such as tele-health) that have been in planning stages for months or years. It has also broken previously inviolable rules (for example, staffing ratios), and has radically redesigned ways of working (for example sub-specialty boundaries). These changes have led to a fundamental rethink of both the speed and level of change that is possible.
This webinar will highlight positive elements of the covid-driven transformation while acknowledging that some new ways of working must be discontinued due to unsustainability or quality risks. The NHS needs to build resilience for a potential second wave, embedding the lessons learned into ways of working, business continuity plans, and future pandemic responses.